Orders:

• Minimum opening order: $350.00
• Minimum Reorder: $175.00
• Orders below minimum will be charged a $20.00 service fee.
• F.O.B. Shorewood IL
• Prepay, credit card (Visa/Master Card/Discover/American Express) or approved net terms only. No COD.
• Dating programs do no apply to credit card orders
• A Gift Wrap Company credit application must be submitted for all new account orders and for inactive accounts (over 12 month).  All new accounts must submit a certificate of tax exemption.
• For orders of $750.00 or more, when invoice is paid within terms, 100% of freight charges may be deducted.
• Freight allowance applies only to orders shipped to one location within the continental United States.

 
Truck Shipments:

• If in-store delivery is required for truck shipments, please notify Customer Service.
• All damages must be noted on Freight Bill when merchandise is delivered.  Inspect and count all cartons and product upon delivery.  Do not dispose of damaged items or cartons unless instructed to do so by the Customer Service department.

 
Claims & Returns:

• All claims must be made within 10 days of receipt of order.
• Please call Customer Service at 1-800-443-4429 with all claims.
• No returned merchandise will be accepted unless a return authorization number has been obtained from Customer Service.
• Returned merchandise is subject to a 10% restocking feel.
• Unauthorized returns will be assessed a 25% handling charge in addition to all other relevant charges, such as freight costs.
• No price-stickered merchandise will be accepted in a return.
• Price and terms are subject to change without notice.